Victoria Office
Phone: (250) 388-5555

Westshore Office
Phone: (250) 478-5588

Duncan Office
Phone: (250) 856-9440

Hendry Swinton McKenzie Insurance Service Inc. has been locally owned and operated in Victoria since 1983.  Specializing in commercial and home insurance products, HSM provides you access to Canada’s best and most competitively priced insurance markets.   We pride ourselves in being able to assess an individual’s or company’s risk profile and tailoring an insurance solution to best mitigate it.

How do we do this?  It’s simple really, we ask the right questions.  We are local insurance professionals who understand Victoria’s risk landscape.  We take the time to get to know you, your property, and your operation.  We then create an insurance package that’s correct for you, at a price that’s fair, with payment terms you can manage.  It’s not anything new or breathtaking; it’s just professional service done right – simple.

We’re not the bank and we’re not the insurance company.  We don’t loan money or manage apartment buildings.  Our slogan reads, “Insurance is our only business” for a reason – it’s all we do.  Not having other business lines leaves us available to be focused on your insurance coverage solely.

We take your questions seriously.  Some brokers see client inquiries as time poorly spent, in contrast we see every phone call and every email as a chance to win your business again.  Should you ever have concerns about your policy, or just want to talk about what’s covered and what isn’t, we want to hear from you.  No question is insignificant, and our professional staff won’t make your head spin with industry jargon laden answers.  We’ll give you straightforward, easy to understand explanations so you can know that your property is insured properly.

With three locations to serve you, your personal insurance representative is never far away. Our Pandora office opened in 1983, but we now have an office on Canada Avenue in Duncan, where Brad Scafe (250.510.3565) and Kim Scafe (250.856.9442) will be happy to look after the insurance needs of our Cowichan Valley clients. We have also recently renovated (already !) our Westshore location on the Langford Parkway – drop on by and have a look. It’s a great space and we think you’ll enjoy doing business there.

Thanks for taking the time to get to know us – now we want to get to know you.  Please give us a call to schedule a consultation today!

Thanks again for your ongoing business with us.