Your insurance broker should be there for you when you need him or her.
We have invested in an infrastructure that both our customers, our staff and the dozens of insurance companies we represent can count on, even when “the Big One” arrives.
Our offices and our computer network were redesigned with redundancy and earthquake protection in mind. We run tests on a regular basis to make sure that your personal data is safe and that it can be accessed from either of our locations (should one office be affected, the other one is immediately ready to service you).
Even our telephone system is geared to handle an emergency, and the phone lines from our Downtown office are automatically re-routed to our Westshore office (and vice versa) if there is any interruption of service.